The terms and conditions herein govern the use of KhaoDao Website and App, encompassing various services such as scanning QR codes from seated tables, viewing menus, placing orders, tracking order status, making payments, and rating restaurants. By accessing KhaoDao, users agree to abide by these terms, acknowledging the Company privacy policy and disclaimer. These terms define key parties involved, outline services provided, and establish legal jurisdiction under Bangladeshi law. KhaoDao reserves the right to modify these terms, and continued use implies acceptance of any revisions. For inquiries or concerns, users can contact KhaoDao directly.

To access and utilize the Platform, you are required to register for a KhaoDao account. During the registration process, we will request your personal information, including a valid mobile phone number, an account name and an email address. As an additional security measure, each time you log in to your account, a unique One-Time Password (OTP) will be sent to your mobile phone number, ensuring the validity and contractibility of the provided information in case any issues arise.

To finalize an order purchase on KhaoDao, you may need to provide your credit card information, depending on your selected payment method. It is essential to emphasize that the security of your account lies solely within you. However, if there are instances of fraud or misuse that are not your fault, you will not be held liable for any orders made through your KhaoDao account.

KhaoDao cannot be held responsible for any delivery problems arising from incomplete, inaccurate, or missing information provided by you. It is essential to provide accurate and complete details, including delivery address and contact information, to ensure the smooth processing of your order. If you decide to delete your KhaoDao account, please initiate the process by emailing us (sales@khaodao.com) with your request. We reserve the right to restrict, suspend, or terminate your KhaoDao account and your access to the platforms under certain circumstances, including:

• If someone other than you is accessing your KhaoDao account.
• If you are involved in activities or conduct something that violet these terms and policies, or guidelines, or deemed as an abuse of the platform, at our sole discretion.

We emphasize the importance of adhering to these terms and guidelines to ensure the smooth functioning of our services and a secured experience for all users. If you have any questions or concerns regarding your KhaoDao account or the Platform, please do not hesitate to reach out to us.

License No : TRAD/DNCC/133743/2022

Unless otherwise stated, KhaoDao and/or its licensors own the intellectual property rights for all material on KhaoDao. All intellectual property rights are reserved. You may access this from KhaoDao for your own personal use subjected to restrictions set in these terms and conditions. You must not:

• Republish material from KhaoDao
• Reproduce, duplicate or copy material from KhaoDao
• Redistribute content from KhaoDao

This Agreement shall begin on the date hereof.

Certain sections of this website provide users with the opportunity to post and exchange opinions and information. KhaoDao does not filter, edit, publish, or review comments prior to their presence on the website. Comments expressed therein do not necessarily reflect the views and opinions of KhaoDao, its agents, or affiliates, but rather the views and opinions of the individuals posting them. To the extent permitted by applicable laws, KhaoDao disclaims liability for comments and any associated liabilities, damages, or expenses arising from their use or appearance on the platform. KhaoDao reserves the right to monitor all comments and to remove any comment which can be considered as inappropriate, offensive or causes breach of the Terms and Conditions.

You represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is aninvasion of privacy

You hereby grant KhaoDao a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any form, format or media.

Hyperlinking to our Content

The following organizations may link to our website without prior written approval:

• Government agencies;
• Search engines;
• Online directory distributors may link to our website in the same manner as they hyperlink to the websites of other listed businesses;
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other website information so long as the link:

1. is not in any way deceptive;
2. does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services;
3. fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms;
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that:

1. the link would not make us look unfavorably to ourselves or to our accredited businesses;
2. the organization does not have any negative records with us;
3. the benefit to us from the visibility of the hyperlink compensates the absence of KhaoDao;
4. the link is in the context of general resource information.

These organizations may link to our home page so long as the link:

1. is not in any way deceptive;
2. does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services;
3. fits within the context of the linking party’s site.

If your organization, as mentioned in paragraph 2 above, wishes to link to our website, kindly notify us by sending an email to KhaoDao. Please provide your name, organization name, contact details, along with the URL of your site, and specify the URLs from which you intend to link to our website, as well as the URLs on our site you wish to link to. Kindly wait 2-3 weeks for a response.

Approved organizations may hyperlink to our website in the following manners:

• By using our corporate name.
• By using the uniform resource locator (URL) being linked to.
• By using any other description of our website that fits within the context and format of content on the linking party’s site.

However, the use of KhaoDao logo or other artwork for linking is not permitted without a trademark license agreement.

We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that is rising on your website. No link(s) should appear on website that could be construed as libelous, obscene, or criminal, or that infringes upon, violates, or promotes the infringement or violation of any third-party rights.

We reserve the right to request that you remove all links or any particular link to our website. Upon our request, you agree to promptly remove all links to our website. Additionally, we reserve the right to amend these terms and conditions, as well as our linking policy, at any time. By continuously linking to our website, you agree to be bound to and follow these linking terms and conditions.

If you find any link on our website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not guarantee its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability outlined in this section, as well as elsewhere in this disclaimer,

• are subject to the preceding paragraph;
• govern all liabilities arising under the disclaimer.

This includes liabilities arising in contract, in tort, and for breach of statutory duty. As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.